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Bracket Media Limited takes privacy seriously. We collect and use data in a way that is clear, lawful, and secure. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

We may collect the following information when you contact us or use our website:

  • Name
  • Email address
  • Phone number
  • Company information
  • Project details you choose to share
  • Website usage data
  • Technical data such as IP address and browser type

We collect only the information we need to provide our services.

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Prepare quotes and proposals
  • Deliver our services
  • Manage projects
  • Provide support
  • Improve our website
  • Send updates if you have agreed to receive them

We do not sell or share your information with third parties for marketing.

Data Processing for Clients

We handle data processing on behalf of our clients when delivering hosting, website support, marketing, or other digital services.

We keep all client data secure, private, and used only for the purpose agreed.

We follow the Data Protection Act and GDPR rules for safe and lawful handling of personal information.

Bracket Media Limited is a registered member of the ICO.

Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site.

Cookies may collect anonymous data such as:

  • Page views
  • Time spent on pages
  • Device type
  • Traffic sources

You can change your cookie settings in your browser at any time. Some features may not work correctly if cookies are disabled.

How We Store and Protect Your Data

We store data securely using encrypted services and restricted access.

Only authorised staff can access personal information.

We keep data only for as long as needed for the purpose it was collected.

We delete or anonymise data when it is no longer required.

Third Party Services

Some services we use may process data to support website hosting, analytics, or email delivery.

These services meet recognised security standards and comply with UK data protection rules.

Your Rights

You have the right to:

  • Request a copy of the data we hold
  • Request a correction of inaccurate information
  • Ask for your data to be deleted
  • Withdraw consent for communications

To make a request, contact us using the details on our website.

Links to Other Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this policy from time to time.

Any changes will appear on this page.

Contact Us

If you have questions about this policy or your data, contact us using the form on our website.

Our website address is: http://bracket-medianew.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements