Bracket Media | Website Hosting Support
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SUPPORT

There is nothing more frustrating than finding an error or hack within your website.
Or even worse (and embarrassing) when a client or customer points the error out to you.

One of the most important parts of owning and operating a website is maintaining it on a proactive basis. Don’t wait until it is several versions behind, has been hacked or slowed to a crawl, we can keep your site running well now and into the future.

With over a 100 websites hosted on our dedicated servers we offer maintenance support and management that is professional, inexpensive and takes care of all your web support needs. Whether you are a small business or a large organisation with multiple websites, our four support packages to website support below covers all bases.

  • Basic Plan
  • £20monthly
    • Website Hosting
    • Quarterly Back Ups
    • Quarterly Google reports

  • APPLY
  • Bronze Plan
  • £60monthly
    • Website Hosting
    • Quarterly Back Ups
    • Quarterly Google reports
    • Quarterly SEO monitoring
    • 1.5 Hours of editing/support work

  • APPLY
  • Silver Plan
  • £100monthly
    • Website Hosting
    • Monthly Back Ups
    • Monthly Google reports
    • Monthly SEO monitoring
    • 3 Hours of editing/support work
    • Security Updates Monitoring
    • Quarterly Site Health Virus Check

  • APPLY
  • Gold Plan
  • £250monthly
    • Website Hosting
    • Weekly Back Ups
    • Fortnightly Google reports
    • Weekly SEO monitoring
    • 7 Hours of editing/support work
    • Security Updates Monitoring
    • Monthly Site Health Virus Check
    • New browser compatibility tests

  • APPLY
PAY AS YOU GO

We can also carry out updates to your site on a ‘pay as you go’ basis where you pay by the hour. We can also provide custom site/email support packages tailored to your specific needs. Please get in touch to discuss your bespoke website support requirement.

ADDITIONAL WORK OVER QUOTA

We will notify you before you exceed your support quota. This will be charged at an hourly rate. Other technical services we offer are available at an additional hourly rate; these include: ASP / PHP / SQL / HTML / CSS / CMS Custom Development / Social Channel & SEO Management.